HIPAA Notice of Privacy Practices
Effective Date: January 1, 2026 | Last Updated: January 30, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
New Hope Wellness Advisors, LLC ("New Hope Weight Loss") is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of your protected health information (PHI), provide you with this notice of our legal duties and privacy practices, and follow the terms of this notice.
What is Protected Health Information (PHI)?
Protected Health Information is information about you, including demographic information, that may identify you and relates to your past, present, or future physical or mental health condition, the provision of healthcare to you, or payment for healthcare services.
How We May Use and Disclose Your PHI
For Treatment
We may use your PHI to provide you with medical treatment and services. For example:
- Sharing information with physicians who provide consultations
- Sending prescriptions to pharmacies
- Coordinating care with other healthcare providers
For Payment
We may use and disclose your PHI to obtain payment for services we provide. For example:
- Processing credit card payments
- Submitting claims to insurance companies (if applicable)
- Providing documentation to HSA/FSA administrators
For Healthcare Operations
We may use and disclose your PHI for our healthcare operations. For example:
- Quality improvement activities
- Training staff members
- Reviewing competence of healthcare professionals
- Business planning and development
Other Permitted Uses and Disclosures
We may also use or disclose your PHI without your authorization for the following purposes:
- As Required by Law: When required by federal, state, or local law
- Public Health Activities: To prevent or control disease, injury, or disability
- Health Oversight Activities: To health oversight agencies for audits, investigations, and inspections
- Legal Proceedings: In response to court orders or subpoenas
- Law Enforcement: For law enforcement purposes as required or permitted by law
- To Prevent Serious Threat: To prevent a serious threat to your health or safety or the health and safety of others
- Workers' Compensation: For workers' compensation or similar programs
Uses and Disclosures Requiring Your Authorization
We will obtain your written authorization before using or disclosing your PHI for purposes other than those described above, including:
- Marketing communications (except for face-to-face communications and promotional gifts of nominal value)
- Sale of your PHI
- Most uses of psychotherapy notes
You may revoke your authorization in writing at any time, except to the extent we have already acted on the authorization.
Your Rights Regarding Your PHI
| Right | Description |
|---|---|
| Right to Access | You may request to inspect and obtain a copy of your PHI. We may charge a reasonable fee for copying and mailing costs. |
| Right to Amend | You may request that we amend your PHI if you believe it is incorrect or incomplete. We may deny your request in certain circumstances. |
| Right to Accounting of Disclosures | You may request a list of disclosures we have made of your PHI, except for disclosures for treatment, payment, or healthcare operations. |
| Right to Request Restrictions | You may request restrictions on how we use or disclose your PHI. We are not required to agree to your request, except for restrictions on disclosures to health plans for services you paid for in full out-of-pocket. |
| Right to Confidential Communications | You may request that we communicate with you at a specific phone number or address. |
| Right to a Paper Copy | You may request a paper copy of this notice at any time. |
Our Duties
We are required to:
- Maintain the privacy of your PHI
- Provide you with this notice of our legal duties and privacy practices
- Abide by the terms of this notice currently in effect
- Notify you if a breach occurs that may have compromised the privacy or security of your PHI
Changes to This Notice
We reserve the right to change this notice and make the new provisions effective for all PHI we maintain. If we make a material change to this notice, we will post the revised notice on our website and make copies available upon request.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. To file a complaint with us, contact our Privacy Officer using the information below. You will not be penalized for filing a complaint.
Contact Information
For questions about this notice or to exercise your rights, contact our Privacy Officer:
Privacy Officer
New Hope Wellness Advisors, LLC
1503 South Coast Drive, Suite 313
Costa Mesa, CA 92626
Phone: (657) 837-3342
Toll-Free: 1-800-561-2392
Email: Help@NewHopeWellnessAdvisors.com
Secretary of Health and Human Services
To file a complaint with the federal government:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Toll-Free: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy